- Make sure your system can view system files and the hidden files
- Close all applications
- Restart your computer and enter into Safe Mode. Spyware programs usually fail to operate when Windows is in Safe Mode.
- Check process that is running using CTRL+ALT+DEL and stop the program that is doubted. If you cannot use Windows Task Manager, you can try replacing it with Process Explorer Utility: http://www.sysinternals.com/Utilities/ProcessExplorer.html
- After spyware program is successful removed, MS-DOS to remove the spyware file.
- Click Start->Run then type cmd.exe and click OK Command to remove spyware file is as follows:
Command:
C:\> del \folder\trojanfilename.exe
7. If that file still cannot be removed, change the attribute file using :
attrib -r -s -h namafailtrojan.exe
Command:
C:\> attrib -r -s -h trojanfilename.exe
8. If it still not successful, try remove it using Move On Boot program.
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